SHIPPING
Shipping for billiards samples and B2B orders depends on product type, carton volume, destination, shipment method, and customer requirements.
Last updated: June 4, 2026Samples may be shipped before bulk production so customers can review product direction, packaging, labeling, or color details.
Sample shipping cost and available courier options are confirmed before dispatch. Delivery timing can vary by destination and customs handling.
Bulk shipping is quoted based on carton size, total volume, weight, destination, and selected route. Available methods may include express courier, air freight, sea freight, or customer-arranged forwarding.
Final freight terms should be confirmed in writing before production completion or shipment release.
Import duties, taxes, customs clearance fees, and local compliance requirements are normally handled by the buyer unless a written agreement states otherwise.
Customers should confirm import rules in their market before approving samples or bulk orders.
Before shipment, order details such as product scope, packaging, carton information, destination, and shipping contact should be checked and confirmed.
After dispatch, tracking details or freight documents are shared when available from the courier, forwarder, or logistics partner.
Carrier delays, customs inspections, weather, peak-season congestion, and local delivery issues can affect shipping time.
If cartons arrive damaged or missing, keep packaging photos, labels, and delivery records, then contact us promptly so the issue can be reviewed with the logistics provider.
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